How to Send Customers to Google, Trustpilot, or Yelp to Leave a Review

ReviewsJet can send your customers to Google, Trustpilot, Yelp, and other review sites instead of collecting the review on your own form. Connect each platform once under Collect → Sources, turn on Use external review sites on your form, and share one branded link. When someone opens it, they pick where to leave the rating on the platform where it actually counts.

External review sites

The toggle lives on your form’s Welcome screen. When it’s on, the public page shows your welcome message and a button per connected platform, not the usual Write a Review flow inside ReviewsJet.

Each button opens your listing in a new tab. ReviewsJet does not submit reviews through an API; the customer finishes on Google, Trustpilot, Yelp, or whichever site they chose.

The same source connection does double duty: it imports reviews you already have for widgets, and supplies the redirect URL when external mode is on.

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Why send people to Google instead of your site?

Ratings on Google, Yelp, and Trustpilot affect discovery in ways a testimonial on your own site cannot. A five-star Google review helps your Maps ranking; a quote stored only in ReviewsJet does not.

Many businesses already share a form link in email, SMS, or on a QR code. External review sites turns that link into a short path to the platform they are trying to grow. If you embed reviews on Wix or Webflow, the same link works in both places.

ReviewsJet still collects reviews on-site when the toggle is off. That suits private feedback, photo testimonials, or anything you want to moderate first. You can run both modes at once with two forms: one that collects internally, one that sends everyone to Google and Trustpilot.

Supported platforms

You can redirect to any connected source that has a public page URL saved on Collect → Sources:

• Google: Business Profile / Maps listing
• Yelp: business page
• Trustpilot: company review page
• TripAdvisor: listing
• Airbnb: listing URL

Etsy, Amazon, AliExpress, and TourRadar can be imported through the Chrome extension, but they do not appear as redirect buttons. There is no single public “leave a review here” page in the same way.

Plan limits: 1 source on Free, 2 on Professional, unlimited on Advanced. Widgets stay unlimited on every plan. See pricing for details.

Connect a source

Connecting a source is the same whether you import reviews, redirect reviewers, or both.

1. Open Collect → Sources in the ReviewsJet dashboard.
2. Click the platform you want: Google, Trustpilot, Yelp, and the rest.
3. Paste the public page URL for that listing. For Google, use your Maps or Business Profile link.
4. Add a display name if you have more than one location (for example, “Google: Downtown” and “Google: Airport”).
5. Save. ReviewsJet can import existing reviews from that page; the same URL is used when external review sites is enabled on a form.

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Sources saved without a page URL show up in the form editor but stay disabled until you add the public address.

Turn it on for a form

1. Go to Collect → Forms and open a form (or create one).
2. Expand the Welcome screen section.
3. Turn on Use external review sites.
4. Under Collect reviews with:, choose which connected sources to offer. Leave the list empty to show every connected source that has a public URL.
5. Edit the prompt above the buttons if you want different wording (default: “Select where to leave your review:”).
6. Copy the form’s public link and share it in email, SMS, or a QR code.

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The live preview on the right shows exactly what customers will see. The same component renders on the public page.

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What customers see

When someone opens your form link with external review sites enabled, they see your logo, welcome title, message, and one button per platform you selected. Each button opens the listing in a new tab.

ReviewsJet does not track whether they finished the review on the external site. There is no star-rating step inside ReviewsJet on this path. The internal welcome → review → about → thank-you flow is skipped entirely.

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With the toggle off, the same link shows Write a Review and collects rating, text, and contact details inside ReviewsJet.

Multiple platforms on one form

Enable Use external review sites, then turn on every source you want under Collect reviews with:. If you leave the list empty, every connected source with a valid public URL is shown.

Multi-location businesses connect each branch separately and use display names so buttons read clearly (“Google: Main St”, “Google: Mall kiosk”). Customers pick the location that matches their visit.

Review requests and widgets

Collect → Requests sends email campaigns that link to your form. Point the campaign at a form with external review sites on, and the leave-a-review button in the email opens the same platform picker.

Imported reviews from Collect → Sources still appear in your library and in display widgets on your website. Redirecting new reviewers does not replace import. The two workflows share one connection.

Connect your sources under Collect → Sources, turn on Use external review sites on your form, and sign in to ReviewsJet to get started.