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Manage

Nothing reaches your website until you say so.

Reviews from every source you connect arrive in one library, not on your site. You decide which ones are worth showing, and the ones you do not publish simply stay where they are.

Start freeBuild a widget first

One library, whatever it came from.

A Google review and a Trustpilot review sit in the same list, sort together and can appear in the same widget. There is no separate inbox per source to keep an eye on.

What you actually do with them.

Publish and unpublish

In bulk, from the list. Unpublishing takes a review off the site without deleting it, so a decision is never final.

Tag anything

Tag by branch, product, service or anything else. A widget can be limited to a tag, so the reviews on your pricing page differ from the ones on your homepage.

Reply where you can

To reviews collected through ReviewsJet. A Google review has to be replied to in Google — nobody else can post into that thread, and a reply box here would be pretending otherwise.

Import a back catalogue

Bring older reviews in from a spreadsheet on any paid plan.

Auto-publish above a rating

On Advanced. New reviews at or above a rating you choose go straight to the site; everything else waits for you.

Ask for more

Collection forms and review request emails — 50 a month on the free plan — including a form that sends people to Google instead, when the public rating is worth more than the testimonial.

Then only the published ones appear.

The widget reads from the library. Publish another review and it shows up; unpublish one and it goes, without touching your site.

4.8(6 reviews)
Jul 2, 2026

Booked again the same week

Called on a Tuesday about a boiler that had given up and someone was out the next morning. Explained what was wrong without any of the usual theatre, and the price was the price he quoted.

Marcus Bell
Jun 18, 2026

Genuinely the best in the area

Third time back. Consistent every visit, which is more than I can say for the two places I tried before.

Priya Raman
Jun 4, 2026

Very good, one small niggle

No complaints about the work itself. Parking is a nightmare but that is hardly their fault.

Tom Baptiste
May 21, 2026

Straightforward and honest

Told me what it would cost, then did it for that. No upsell.

Hannah Meyer
May 8, 2026

Turned up when they said

Which sounds like a low bar until you have waited in for three other firms. Clean, tidy, gone by eleven.

Ade Balogun
Apr 24, 2026

Sorted in one visit

I had been told it would need two. It did not.

Sinead Doyle
See the six layoutsWhere reviews come from

Questions about managing reviews.

Do imported reviews go straight onto my website?
No. Everything arrives unpublished and stays in your library until you publish it. On Advanced you can turn on auto-publish for reviews at or above a rating you choose, which is the only way anything reaches the site without you.
Can I hide a bad review?
You can choose not to publish it, and you can unpublish one that is already showing. What you cannot do is change it or remove it from Google — ReviewsJet reads your public reviews, it does not edit them, and the review stays where your customers found it.
Can I reply to reviews from ReviewsJet?
Only to reviews collected through ReviewsJet — through one of your own forms, or typed in by hand. A reply to a Google review has to be written in Google, because Google owns that thread and gives nobody else a way to post into it.
Can different pages show different reviews?
Yes. Tag your reviews, then limit a widget to a tag. The reviews beside your pricing can be a different set from the ones on your homepage, from the same library.
What happens when I unpublish a review?
It disappears from every widget showing it, usually within minutes, and stays in your library in case you change your mind. Nothing on your website needs editing.